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HITEK / SERVICE 02 — AI TRANSFORMATION
6–9 MONTHS · PRODUCTION-READY
For enterprises of 300–3,000 people

Turn processes, knowledge and data into AI results you can measure.

We turn enterprise data and workflows into production-ready AI systems with measurable operational impact.

This does not stop at consulting or training. Hitek takes responsibility for putting AI into your real operating environment — integrated with the ERP, CRM and MES you already run, and optimised alongside you after go-live.

Confidential, no obligation · NDA signed from day one

6–9 monthsFull programme
1–2Priority problems
From ₫1.2bnProgramme budget
KPIsCommitted after the survey
01Who this programme is for

The systems exist. The data exists.
What is missing is the AI that connects them.

An enterprise of 300–3,000 people — manufacturing, distribution, finance, logistics, retail or large-scale services.
Already running ERP, CRM, MES, DMS or WMS, or in-house software you built yourself.
Data spread across several systems, reporting still manual, and systems that do not yet talk to each other.
Leadership that needs measurable results — not an AI pilot run for curiosity and then shelved.

Why do most enterprise AI projects fail?

Because they stop at proof of concept. The demo runs beautifully in the meeting room and never reaches the real ERP, the real data, the real users.

Hitek builds the programme on the opposite principle: every stage points at production — survey to pick the right problem, pilot on real data, and nothing counts as finished until the system is running with numbers against it.

02Programme scope

One programme — four disciplined stages

You sign one programme. Hitek runs it internally across four stages, each with defined activities and defined deliverables.

1
Stage 1

Survey and problem selection

Hitek works directly with leadership and each department to understand the business before proposing any solution.

Activities

  • Survey current systems and processes
  • Analyse work that consumes the most time, people and cost
  • Assess the data you already hold
  • Identify security risks
  • Build a list of AI opportunities
  • Select the one or two problems with the highest likely ROI
  • Establish the measurements before anything is deployed

Deliverables

  • AI readiness report
  • Ranked list of use cases
  • Projected cost–benefit analysis
  • Outline solution architecture
  • Delivery plan
2
Stage 2

Build the pilot (Proof of Value)

No testing on synthetic data. Hitek builds the pilot on your actual data and your actual processes.

Activities

  • Design the AI-assisted process
  • Build the prototype / Proof of Value
  • Connect sample data
  • Verify output quality
  • Put it in front of a real user group
  • Compare results before and after AI

Deliverables

  • Working AI pilot
  • Accuracy report
  • Time & cost savings report
  • Recommended adjustments before wider rollout
3
Stage 3

Deploy into live operations

Once the pilot meets its targets, the solution goes into real use — integrated directly into the systems your people use every day.

Activities

  • Integrate with ERP, CRM, MES, DMS or in-house systems
  • Build workflow automation
  • Set up users and permissions
  • Establish human-in-the-loop approval steps
  • Build the administration dashboard
  • Activity logging & system monitoring
  • Train users, write operating documentation

Deliverables

  • AI system running in the live environment
  • Technical documentation & user guides
  • Security & data governance procedures
  • Performance dashboard
  • Your own team, trained
4
Stage 4

Operate and optimise

Go-live is not the finish line. Hitek stays on so the system gets more accurate, cheaper to run, and extends to the next problem.

Activities

  • Monitor performance, check AI output quality
  • Fix defects and handle incidents
  • Optimise model / API spend
  • Keep data and the knowledge base current
  • Adjust workflows to how the system is actually used
  • Propose the next use cases

Deliverables

  • Periodic ROI reporting
  • A system under continuous optimisation
  • AI roadmap for the next phase
03What we commit to

No vague promise that "AI raises productivity".
A commitment in operational numbers.

Each programme selects specific KPIs as its measure of success — for example:

⏱️Cut ≥ 30% of processing time on a priority workflow
🖱️Fewer manual steps in the process
📂More records handled per day
🎯Lower error rate than the previous process
📊Shorter time to produce periodic reports
🔎Less time spent searching internal documents
🤖A defined share of the process automated
💸Lower operating cost per transaction
A principle of honesty: the exact commitment is set only after the data survey — because committing before understanding your data is not a commitment worth having.
04Programme summary

Enterprise AI Operations Programme

From survey to a live AI system — one partner accountable end to end

Hitek stays with you through the whole course: surveying processes, selecting the problem, building the pilot, integrating with your systems and measuring real impact.

The programme concentrates on problems with clear value: reducing processing time, automating workflows, making data usable, supporting decisions and raising staff productivity.

Duration6–9 months
BudgetFrom 1.2 billion VND
Scope1–2 priority AI problems
OutcomeA running AI system + measured results
05Frequently asked

What boards and CIOs ask

Does our enterprise data have to go to the cloud?
No. The architecture is designed around your security requirements — including on-premise or private cloud for sensitive data. The survey stage includes a dedicated security risk assessment, and data governance procedures are a formal deliverable of stage 3.
Our ERP/CRM is old and heavily customised. Can it integrate?
This is the most common situation we meet — and the reason the survey stage exists. Hitek assesses integration options (API, database, RPA where needed) before committing to a solution. Our experience building national-scale systems and public data platforms gives us the grounding to handle complex, multi-generation estates.
Why only one or two problems? We have a dozen processes to improve.
Because spreading thin is the fastest route to failure. One well-chosen problem, carried through and measured, earns the internal confidence and the budget for the next. The ranked use-case list from stage 1 is your long-term roadmap — the first programme is only the starting point.
What is the role of our internal IT team?
Partners, not spectators. Your team takes part from the survey, is trained during stage 3, and receives the technical documentation needed to take over progressively. Hitek's aim is a system that lives inside your organisation — not permanent dependence on a vendor.
What if the pilot does not deliver?
That is precisely why Proof of Value comes before wide deployment: it tests the case on real data at small cost. If the numbers are not convincing, you have an analysis to decide whether to change direction or stop — rather than discovering it after the whole budget is spent. There are no surprise costs in the later stages.
How is the budget calculated?
The final figure depends on the complexity of the problem, how many systems need integrating and the infrastructure required — it is fixed in the proposal that follows the executive briefing and the initial survey. Costs are staged against clear acceptance milestones, so you can always see which deliverable you are paying for.

Your data is sitting still.
Let it start working.

Book a 45-minute executive briefing with Hitek's advisory team — we listen to your operational problem and sketch the AI opportunities worth the investment, before you spend anything.

Confidential, no obligation · NDA signed from day one · Reply within 24 business hours